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Quality Indicator Survey - A chore? Or something more?

14 August 2018
ONLINE

Providing an annual quality indicator report to the regulator is a mandated requirement that informs the collection of national data.  In this session we look at turning this requirement into an effective and engaging process that informs the provision of training and assessment activities for your RTO and supports the continuous improvement of services and performance.

Key topics covered within the webinar

  • What the surveys tell us
  • Identifying the gaps between what they tell us and what we, as an RTO, need to know
  • Engaging learners in activities that include quality indicator survey questions
  • How to interpret the results of the survey questions
  • Using those results to inform continuous improvement practices
  • Q&A

NB. Can't make the session?
We send out all electronic resources to registrants within 48 hours of the session closure. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging onto the online training session.

Date & Time

14 August  2018
11:00am - 12:00pm (AEST: QLD)

Other timezones:
11:00am - 12:00pm (AEST: NSW, ACT, VIC, TAS)
10:30am - 11:30am (ACST: SA, NT)
9:00am - 10:00am (AWST: WA)

This event is a pre-approved professional development opportunity offering 25 Right Way Professional Development Points.

Who should attend

  • RTO Owner/Manager
  • RTO Compliance Manager
  • Head of Faculty/Department
  • Administration Manager
  • Consultant

What to expect

Presented by John Price, you will be provided with the following resources after the event:

  • PowerPoint
  • Recording of the webinar (three months access)
  • Additional electronic resources
  • Electronic Statement of Attendance

Presenters

John Price

Consultant

John Price has been an educator and trainer for over 40 years and in that time has worked as a Head of Department at TAFE, mentor, facilitator of national workshops covering delivery and assessment, risk management, auditing, leadership and interpersonal skill development.

John has been a keynote speaker at conventions and conferences, and maintained a grass roots level approach to dealing with people at all levels of the organisation.

He has also assisted over 300 organisations in Australia to achieve quality certification to the range of National Training Standards including: Standards for NVR Registered Training Organisations (versions 2012 and 2015); Australian Quality Training Framework standards (AQTF from 2001 – 2010) Australian and International ISO9001 standards (AS/NZS and ISO from 1987 – 2008) and worked with these organisations in establishing continuous improvement systems and strategies.

Opportunities to interact

  • Use a microphone to speak with trainer/attendees
  • Raise your 'virtual hand' to engage in discussion
  • Share your thoughts via online chat window
  • Answer online polls that provide instant group feedback

NB. If you would like to send chat questions to the presenter, John Price, before the session, please email webinar@velgtraining.com.

Registration options

To register, add an option below to your cart.

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