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General

Q. Where do I go when I arrive at the venue?
A.  When you arrive at the venue, you are able to find the Velg Training Registration Desk in the main foyer area on the Plaza link level in front of the Plaza Terrace rooms.

Q: What is the COVID-19 Safe Plan for the Brisbane Convention Centre.
A. The Venue has developed a BCEC Safe Event Guideline available for download here

Q. Do you have a Cloak Room?
A..Due to the current COVID-19 Pandemic, the Brisbane Convention and Exhibition Centre have closed their cloakrooms due to the high touch points of items being stored to minimise the possibility of transmission of COVID-19 for their staff and guests.

Q. Will there be coffee facilities?
A. Coffee and Tea will be available during the session breaks

Q. Can you give me a delegate listing?
A. No, unfortunately for privacy reasons we are unable to release our delegate listing.

Q. How do I provide feedback on the conference?
A. You will receive Electronic Resources within a week of the commencement of the 2021 QLD Schools VET Conference, which includes a link to the event Feedback Survey.

Q. Where can I find a First Aid Kit?
A. Please find a BCEC Security Officer and they will be able to provide you with a First Aid Kit.

Q. I would like to interact with my peers at the conference via social media, will there be wireless internet available?
A. Yes, Velg Training has arranged for access to free Wireless Internet for all conference attendees. Username - Velg Training Password - Velg Training

Q. Do I need to carry the lanyard with me?
A.Yes, you need to wear your lanyard at all times as this will grant you access to all areas of the Qld Schools Conference.

Q. Can I make a name change on the day of the conference?
A.Yes, please visit the Registration Desk and a Velg Training staff member will be able to arrange for a name change for you. Please note that if changes are made to your name or organisation on the day, this will mean a label being made to stick onto your name tag.

Q. What do I do if my name has been spelt incorrectly?
A. Please visit a Velg Training staff member at the Registration Desk to have your name tag amended with a label.

Q. Where can I find a copy of the program?
A. A copy of the program can be found in your satchel bag. 

Q. Is there parking at the Brisbane Convention Centre?
A. There are 1,500 undercover parking spaces available at the Centre, accessed by Merivale Street.

Entry heights are as follows: Car Park one: 2.3m, Car Park two: 2.2m (Merivale St) or 2.1m (Russell St Ramp) or 2.2m (Melbourne St), Car Park three: 2m (Merivale Street) or 2.1m (Grey St).

For more information & prices on parking at the Centre click here

Q. Is there a Pharmacy near the Conference Centre?
A. Yes, there is a Pharmacy in walking distance from the BECE, which is called, West End Discount Drug Store and the address is, 10/69-79 Boundary St, South Brisbane QLD 4101.

Q. I have registered for the Qld Schools Conference, however, I am unable to attend, can I send someone in my place?
A. Yes you can. Please note however that all name changes for the event need to been submitted in writing to Velg Training no later than COB Friday 16 July 2021 to ensure that the personalised name badge reflects the new attendee details. If the 'name change' is not received by this date, the attendee will not receive a personalised name badge, but rather a generic badge that will include a label attachment.

Q. Will I receive a Statement of Attendance for my professional development records?
A. Yes, provided that you do attend the Qld Schools Conference. Statements of Attendance are sent out along with your resources the week following the conference.

Q. Where can I get a taxi from?
A. A dedicated taxi rank is located at the main entrance of the Centre on the Cnr Merivale and Glenelg Streets. Taxis are also accessible in other locations in the South Bank precinct including the 2 hotels – Rydges and Mantra. 

Q. Where are the toilets located?
A. Multiple toilets are located at the venue and are clearly marked.

Q. Is there wheelchair access?
A. Yes, the BECE has wheelchair access throughout the venue. There are signs which highlight where the lifts are located. 

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