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11 Ways to Manage Difficult Behaviours

23 August 2017
ONLINE

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Every teacher/trainer encounters difficult behaviours and situations in their career. The behaviour of a few can have an enormous impact on the whole and as a result can critically injure the success of your programs. But wouldn’t it be great to have some sort of trainer’s first aid kit of items to get your sessions out of intensive care!  This webinar will discuss 11 proven strategies aimed at minimising difficult behaviours and will model winning techniques that will help any trainer to create a positive and exciting program for their learners.

Key topics covered within webinar

  • Common difficult behaviours
  • How to minimise the impact of difficult behaviours
  • 11 tools, tips and techniques in managing difficult behaviours
  • Techniques and templates to support the tracking of vocational competence
  • Reality Check – what happens when the techniques do no work?

NB. Can't make the session?
We send out all electronic resources to registrants within 48 hours of the session close. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging on to the online training session.

Who should attend

  • CEO/Owner
  • RTO/Compliance Manager
  • Trainer/Assessor
  • Head of Faculty/Depart/Area Manager
  • Consultant

What to expect

Presented by Marc Ratcliffe, you will be provided with the following resources after the event:

  • PowerPoint
  • Recording of the webinar (two week access)
  • Additional electronic resources
  • Electronic Statement of Attendance

Presenters

Marc Ratcliffe

CEO/RTO Owner

Marc Ratcliffe is a multi-award-winning trainer, author and education entrepreneur. He is the CEO and founder of MRWED Training and Assessment, a private RTO that specialises in Trainer Training. He is a strong advocate for "edu-tainment" and believes that learner involvement and fun are integral to student success.  He has delivered over 300 training and assessment courses since 2000 and continues to be an in-demand conference speaker and workshop facilitator, having presented at more than 50 conferences in a dozen countries in the past decade and was recently named as the winner of the “Best Training and Development Leadership” Award for 2017 at the World Training and Development Congress in Mumbai.

Also speaking at:

Your Way: Beyond Excellence
Your Way: Designing Quality Training
Your Way - Maximising Your Blended Learning Pathways

Opportunities to interact

  • Use a microphone to speak with trainer/attendees
  • Raise your 'virtual hand' to engage in discussion
  • Share your thoughts via online chat window
  • Answer online polls that provide instant group feedback

NB. If you would like to send chat questions to the presenter, Marc Ratcliffe, before the session, please email webinar@velgtraining.com.

Locations

Location Date Venue

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