Webinar Recording: Evidence-led Continuous Improvement for RTOs

This webinar recording has been checked to ensure that content is applicable to the current regulatory environment.

Topic overview:

Continuous improvement was most effective when it was evidence-led, prioritised, and tied to outcomes, rather than just a list of actions.

This session showed participants how to turn feedback and data into clear improvement priorities, implement actions that stick, and demonstrate the impact of changes over time across training and assessment.

What was covered in the session:

• Identifying high-value evidence sources (learner feedback, staff input, errors, trends)
• Prioritising improvements using impact/effort and risk-based thinking
• Writing improvement actions that are specific, owned, and measurable
• Closing the loop: checking effectiveness and embedding changes into practice
•  Simple dashboards and reporting rhythms that are sustainable

Webinar content targeted towards:

Anyone looking for practical guidance about Continuous Improvement

• CEOs/RTO Managers
• Administration team members
• Senior Managers
• Compliance Personnel

Webinar duration: 90 minutes

Bio of presenters:

Jack Murray has worked in vocational education and training for over ten years. Over that period, he has worked at all levels (from frontline student services to trainer-assessor to RTO founder and CEO and now Compliance Consultant) and at training organisations of all sizes (from being one of just three staff in the early days of his own RTO to being one employee among hundreds at a national RTO).
He has extensive experience across multiple environments within the education and training world, including CRICOS, ELICOS and state-funded training. His goal is to leverage this experience to provide VET Nexus’ clients with advice that does not simply help them to maintain compliance with the VET sector’s many rules and regulations, but that helps them to make practical changes that improves the performance of their organisations and the quality of their training and assessment.

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