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TAC: Webinar - Managing RTO Complaints and Appeals

Training Accreditation Council (TAC) webinar provides guidance on how to successfully manage complaints through the implementation of an effective complaint handling system and appeals processes.

ACAL: Resilience: Stories of Adult Learning

Australian Council for Adult Literacy (ACAL) link to an eBook which tells the stories of adult lifelong learners from various learning environments

VelgCast: Training Needs Analysis

An overview of the three steps of Training Needs Analysis, challenges and other applications of the process

National Anti-Scam Centre warns of spike in scams threatening Chinese students (2023)

Scammers are increasingly using a range of alarming tactics to threaten, intimidate and steal from Chinese students living in Australia, the National Anti-Scam Centre has warned.

Continuous Improvement Process Policy and Procedure example template

An example of a policy and procedure template for the continuous improvement process

VelgCast: Training.gov.au

An overview of training.gov.au - the national register of Training products and providers.

VelgCast: Using supplementary evidence for assessment

An overview about the collection and use of supplementary evidence in assessment

Velg Training Trainer and Assessor Requirements at a Glance

An overview at a glance of the required trainer and assessor credentials (updated March 2024).

ASQA: Webinar - Course Accreditation Briefing webcast, May 2016

ASQA link to webinar on course accreditation about what areas of non-compliance have been noticed emerging in course evaluations, the implementation of the ‘initial review process’ and what this means for you as a course owner and/or course developer.

Velg Training Training and Assessment Strategy template

This product is a document outlining macro-level requirements of the learning and assessment process to provide evidence towards the requirements of SRTO 1.1 - 1.4.

New Employment Checklist example template

A template example of how an RTO could record that they have the appropriate documents required for Staff on file

SkillsFirst – RPL Kit example template PDF

An example RPL Kit template in PDF form developed as part of the Skills First initiative (2009)

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