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Complaints and Appeals Policy example template

An example template for a Complaints and Appeals Policy

RTO Benchmarking example template

An example template checklist that could be used with external RTOs to compare and ‘benchmark’ the performance and processes of each RTO against a set standard.

Record Management Policy example template

A template example of a Record Management Policy

Stepping Stones to Quality RPL 2011

A useful, PDF version of the PowerPoint presentation delivered by John Dwyer at the TAFE RPL Summit 2011

Version Control Policy example template

An example template of a Version Control Policy

Simple RTO Risk Register example template

A simple template example to use to record risk assessment

Insurance Policy Register example template

An example template to record insurance policies held by an RTO

New Employment Checklist example template

A template example of how an RTO could record that they have the appropriate documents required for Staff on file

Preparation for Assessment Checklist example template

A template checklist that could be used when preparing a student for assessment

Student Support Request form example template

An example template of a student support request form

Resource Mapping example template 1

A template example that maps resource requirements to unit requirements

Student Feedback Form Post Enrolment example template

A template example of a form used to gain post enrolment feedback

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