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NVPDW: Quality Outcomes for Students

23 October 2019

This webinar is one of ten available during National VET PD Week - a joint venture between Velg Training and Independent Tertiary Education Council Australia.

Hosted by ITECA, clicking 'Register Now' below will take you to ITECA's website where you can register to attend this session.


About this webinar

The Standards for Registered Training Organisations (2015) were established to ensure nationally consistent, high-quality training and assessment across the Australian Vocational Education and Training (VET) system. To be successful in this system, a commitment to quality is essential, not only for compliance but for sustainable commercial viability.

This webinar focuses on the quality requirements for RTOs related to supporting students and will provide guidance on key compliance responsibilities. Additionally, it will outline ways to improve the client experience.

By the end of this workshop, participants will have the knowledge & skills to:

  • Identify quality requirements for RTOs in supporting students
  • Describe key compliance responsibilities
  • Identify tools and templates to support quality student support, and
  • Outline methods for improving client experience

Date & Time

23 October 2019
1:00pm - 2:00pm (AEST: QLD)

Other timezones:
2:00pm - 3:00pm  (AEDT: NSW, ACT, VIC, TAS)
1:30pm - 2:30pm (ACDT: SA)
12:30pm - 1:30pm (ACST:NT)
11:00am - 12:00pm (AWST: WA)

Who should attend

  • VET Staff
  • Teachers
  • School based RTO Staff

What to expect


Marc Ratcliffe


Marc Ratcliffe is a multi-award-winning trainer, author and education entrepreneur. He is the CEO and founder of MRWED Training and Assessment, a private RTO that specialises in Trainer Training. He is a strong advocate for "edu-tainment" and believes that learner involvement and fun are integral to student success.  He has delivered over 300 training and assessment courses since 2000 and continues to be an in-demand conference speaker and workshop facilitator, having presented at more than 50 conferences in a dozen countries in the past decade and was recently named as the winner of the “Best Training and Development Leadership” Award for 2017 at the World Training and Development Congress in Mumbai.

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