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Leveraging Cognitive Biases to Enhance Learner Engagement and Satisfaction

29 January 2020

Due to popular demand this extremely popular National VET Conference session is now available via webinar!

Feedback from attendees of this session a the #2019NVC

By far, very far, the most outstanding session that I attended. Tony had everyone fully engaged, outstanding!  G Brown

Tony's presentation and knowledge was great, and there were definitely tangible ideas to walk away with.  T Gibbs

Great engagement. I am already utilizing strategies gleaned from this session.  T Reed

Combining the fields of psychology and economics, the ground-breaking field of behavioural economics is providing insights into how cognitive biases influence how we think, our motivation and decision making. Traditional thinking held that human decision-making was considered and conscious and we like to believe that we act rationally and when we are presented with a choice, think through all the options and make the best decision. It’s a nice idea, but very often this is not the case.

Traditional decision-making theory has been turned upside down with study after study revealing that people are not as conscious and rational with their decisions as once thought. From serious life decisions, like whether you choose to be an organ donor or how you choose your partner, right through to decisions about how you evaluate a training session or perceive the value of a learning event, all are strongly influenced by a range of cognitive biases.

Thankfully these insights can be used by trainers and designers to enhance engagement, motivation and student satisfaction.

In this webinar, Instructional Designer and Facilitator, Tony Kirton, shows how we can lever cognitive biases to enhance our students’ motivation, engagement and even influence how satisfied they are with a learning event.

Key topics covered within the webinar

  • Frame your learning objectives in a way that increases a person’s motivation to act and take risks with new content and ideas
  • Use framing techniques to influence a person’s perception of value
  • Influence a person’s satisfaction ratings of your instructional event by strategically selecting when to deliver certain content

NB. Can't make the session?
We send out all electronic resources to registrants within 48 hours of the session closure. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging onto the online training session.

Date & Time

29 January 2020
11:00am - 12:00pm (AEST: QLD)

Other timezones:
12:00pm - 1:00pm (AEDT: NSW, ACT, VIC, TAS)
11:30am - 12:30pm (ACDT: SA)
10:30am - 11:30am (ACST: NT)
9:00am - 10:00am (AWST: WA)

Who should attend

  • Trainer and Assessors
  • Consultants
  • Curriculum Developers
  • L & D Managers

What to expect

Presented by Tony Kirton, you will be provided with the following resources after the event:

  • PowerPoint
  • Recording of the webinar (three months access)
  • Additional electronic resources
  • Electronic Statement of Attendance


Tony Kirton


Tony Kirton is an instructional designer and workshop facilitator with more than ten years’ experience in learning and development. Founder and senior designer at resource design consultancy Engage Learning and Development (formerly DES Learning), which contracts to the public and private sector, Tony develops traditional learning programs as well as e-learning using Articulate Storyline. Tony has extensive experience in the application of learning design theory, having designed many training programs and hundreds of assessment resources.

Tony’s recent instructional projects include major programs for:

  • NSW Health - A six-module e-learning program for frontline managers
  • SafeWork NSW - Update of General Construction Induction (White Card) assessment materials and redesign of the five-day Health and Safety Representative Training, both mandated for use by SafeWork NSW
  • Australasia International School - Designing learning tools for Diplomas of Leadership and Management and Project Management, specifically for students with English as a second language.

Known for his engaging and evidence-based approach to workplace learning, Tony also facilitates training and assessment with some of Australia’s leading training providers including the Australian Institute of Management, NSW Health and SafeWork NSW.

Continuing to extend his expertise and keep up-to-date with the latest practices in learning and development, Tony recently completed a four-month leadership program with the University of Michigan. He is currently completing an Instructional Design and Technology MicroMasters program with the University of Maryland (USA).

Opportunities to interact

  • Use a microphone to speak with trainer/attendees
  • Raise your 'virtual hand' to engage in discussion
  • Share your thoughts via online chat window
  • Answer online polls that provide instant group feedback

NB. If you would like to send chat questions to the presenter, Tony Kirton, before the session, please email

Contact us

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