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Beyond Excellence

21 February 2020

What better way to start 2020 on the right foot than by thinking differently? Whether you are a Trainer and Assessor, Compliance or Operations Manager, this extremely popular 2019NVC session will get you focussed on a shift in thinking.

Rated one of the top presentations at the  2019 National VET Conference!

Feedback from attendees:

  • Great presenter with outstanding knowledge. The highly interactive session was informative and inspiring H Butler
  • Very engaging and clearly passionate about the VET sector N Buchanan
  • Marc's presentation was great and reminded me of how easy it is for one to stay stagnant within this ever-changing VET industry A Holker

If excellence is expected, what are you doing in your organisation to move beyond excellence?

This webinar will examine the factors that successful organisations use to consistently rise above the rest.  It will identify the three critical components that Training organisations must have to deliver truly outstanding results and value to all those they serve.

Join Marc Ratcliffe as he explores the ideas of transcending the current climate of compliance and looking at quality and service through a new lens.

Uncover emerging learning trends that training organisations need to be aware of to enable them to build capacity.Walk away from this webinar inspired to go beyond excellence, with a light paper to support you.

Key topics covered within the webinar

  • Defining excellence
  • How to Stand Out
  • Uncompromising commitment to quality
  • Fanatical obsession with service
  • Insatiable thirst for learning
  • Practical Examples

NB. Can't make the session?
We send out all electronic resources to registrants within 48 hours of the session closure. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging onto the online training session.

Date & Time

21 February 2020
11:00am - 12:00pm (AEST: QLD)

Other timezones:
12:00pm - 1:00pm (AEDT: NSW, ACT, VIC, TAS)
11:30am - 12:30pm (ACDT: SA)
10:30am - 11:30am (ACST: NT)
9:00am - 10:00am (AWST: WA)

Who should attend

  • CEO/Owners
  • RTO/Compliance Managers
  • Trainer and Assessors
  • Heads of Faculty/Department/Area Managers
  • Consultants
  • Curriculum Developers
  • L & D Managers

What to expect

Presented by Marc Ratcliffe, you will be provided with the following resources after the event:

  • PowerPoint
  • Recording of the webinar (three months access)
  • Additional electronic resources
  • Electronic Statement of Attendance


Marc Ratcliffe


Marc Ratcliffe is a multi-award-winning trainer, author and education entrepreneur. He is the CEO and founder of MRWED Training and Assessment, a private RTO that specialises in Trainer Training. He is a strong advocate for "edu-tainment" and believes that learner involvement and fun are integral to student success.  He has delivered over 300 training and assessment courses since 2000 and continues to be an in-demand conference speaker and workshop facilitator, having presented at more than 50 conferences in a dozen countries in the past decade and was recently named as the winner of the “Best Training and Development Leadership” Award for 2017 at the World Training and Development Congress in Mumbai.

Opportunities to interact

  • Use a microphone to speak with trainer/attendees
  • Raise your 'virtual hand' to engage in discussion
  • Share your thoughts via online chat window
  • Answer online polls that provide instant group feedback

NB. If you would like to send chat questions to the presenter, Marc Ratcliffe, before the session, please email

Contact us

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