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13 November 2020
We are a now in an era where convenience of immediacy is a given! Join our special Corporate Speaker (and Consumer Futurist) Amanda Stevens for this brand new webinar.
In a post-pandemic climate, consumer expectations are changing faster than digital disruption. A shifting landscape requires business owners to think differently!
RTOs have had to swiftly pivot their delivery and assessment methods in response to the current environment so what impact will this have when it comes to the future needs of customers?
In this presentation Amanda outlines exactly what the horizon holds for consumer expectations, behaviour and motivations.
Can't make the session?
We send out all electronic resources to registrants within 48 hours of the session closure. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging onto the online training session.
13 November 2020
11:00am - 12:00pm (AEST: QLD)
12:00pm - 1:00pm (AEDT: NSW, ACT, VIC, TAS)
11:30am - 12:30pm (ACDT: SA)
10:30am - 11:30am (ACST: NT)
9:00am - 10:00am (AWST: WA)
This session is designed for businesses, trainers, executives, educators and individuals - for ANYONE who works in the Vocational Education and Training space
Presented by Amanda Stevens, you will be provided with the following resources after the event:
Amanda Stevens is a renowned thought leader on the customer experience. She combines current consumer insights with fascinating research into buying behaviour, delivering organisations and business owners powerful strategies for connecting with their customers.
Amanda has a double degree in consumer psychology and marketing. She has consulted to some of the country’s biggest brands, including Lend Lease, Microsoft, Procter and Gamble and even the Australian Liberal Party.
Recognised as one of the most entertaining speakers on the circuit, Amanda has presented at over 700 conferences in 14 countries. She combines practical strategies with a mesmerizing storytelling style, leaving audiences with memorable messages and actionable insights.
Amanda is a former Young Australian of the Year (Career Achievement, NSW) and in 2003 was awarded the prestigious Centenary Medal by the Governor General for Business Innovation. Amanda is a Certified Speaking Professional (CSP), one of the highest accolades awarded by the Professional Speakers Association of Australia.
NB. If you would like to send chat questions to the presenter Amanda Stevens before the session, please email email@example.com.