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12 April 2022
Accurate and complete enrolment information is critical to every RTO and every student.
However, it is also extremely important to ensure that your RTO’s systems and processes are being followed and that the practices in place align with those systems.
Essentially, your RTO needs evidence that they are in fact, doing what they say they are doing in their policies and procedures. As such, the records kept have to speak for themselves!
This 90 minute webinar will explore what is required, the evidence that should be kept and for how long when it comes to enrolment and complaints/appeals records. It will include 15 minutes dedicated to answering your questions and participants will be provided with supportive resources to assist back in the workplace.
This session will provide valuable insights into the what and how of reviewing enrolment and complaints/appeals records.
NB. Can't make the session?
We send out all electronic resources to registrants within 48 hours of the session closure. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging onto the online training session.
Tuesday 12 April 2022
11:00am - 12:30pm (AEST: QLD)
11:00am - 12:30pm (AEST: NSW, ACT, VIC, TAS)
10:30am - 12:00pm (ACST: SA)
10:30am - 12:00pm (ACST: NT)
9:00am - 10:30am (AWST: WA)
Anyone who plays a role in the the administrative processes at your RTO:
Presented by our Master of Administration (Angela McGregor), you will be provided with the following resources after the event:
Angela McGregor is the owner and principal consultant of RTO Consulting who has been offering consulting services throughout Australia. RTO Consulting was also established to provide guidance, coaching and assistance to businesses wanting to become a RTO, existing RTOs and businesses wanting to develop nationally accredited courses.
Angela has successfully set up her own RTO in January 2003, which she successfully sold in July of 2012.
As a practitioner dedicated to sharing knowledge, Angela has consulted through many forums pertaining to compliance issues and improvement strategies for training and assessment services. Angela is known for her current industry, knowledge and success in developing accredited courses and track record in setting up RTOs and assisting RTOs with compliance against the VET Quality Framework.
Angela holds a number of qualifications including; Diploma of Quality Auditing, Diploma of VET Registration and Management, Diploma of Business, Diploma of Training and Assessment and Bachelor of Business majoring in Marketing.
Also speaking at: Your Way: Design of Training & Assessment Strategies & Industry Consultation
|10:45am (AEST: QLD) - 11:00am (AEST: QLD)||Registration|
|11:00am (AEST: QLD) - 12:30pm (AEST: QLD)||Webinar|
NB. If you would like to send chat questions to the presenter Angela McGregor before the session, please email firstname.lastname@example.org.