As a Member you get access to over 20 hours of additional recorded webinar content.
Online via Thinkific LMS
Your Certificate of Completion is issued from (and accessible through) the Thinkific Platform immediately upon completion.
From Assessment Anxiety, Feedback Fear, to dealing with heightened emotions, the impact of life stressors and time management; in almost every cohort a trainer can find themselves in the role of accidental counsellor. We can feel ill equipped to have these challenging conversations and their aftermath can leave us feeling unsettled, confused, even inadequate.
So, how can we improve our communication skills to listen so students can talk, manage our own emotional reactions, and support the student to find their own solutions and link into more specialised support, if necessary?
This session will introduce you to the language of microskills. These transform difficult and challenging conversations into supportive, respectful, and compassionate ones. These microskills sit within a strength-base framework that focuses on the student’s feelings, bringing them back to the present moment, reconnecting them with their strengths and collaborating on achievable next steps.
It will include activities to embed your learning and practice using these microskills in a safe and supportive environment. It will also be a lot of fun!
If you’ve felt out of your depth in a difficult conversation, this session will introduce you to some skills and techniques that will help support you, support your students.
Anyone who wishes to explore how to have supportive conversations:
Once you're enrolled, you have 90 days to complete your MLB Recording via our LMS platform - Thinkific.
You will be sent a confirmation link via email (just like any other Velg Training event) and this link will connect you to the Thinkific platform. You simply need to input your username and create a password.
Once logged into Thinkific, your MLB recording will be visible on the dashboard
This asynchronous PD activity won't appear in your VET PD profile - but your Certificate of Completion is issued instantly upon completion of the course.
Please note: The 'Date Issued' on your Certificate is recorded in Coordinated Universal Time (UTC). For local Australian time, please add the relevant time offset (e.g., +9.5 hours for ACST)
AEST is equal to UTC plus 10 hours (UTC +10)
ACST is equal to UTC plus 9.5 hours (UTC +9.5)
AWST is equal to UTC plus 8 hours (UTC +8)
Casey Metcalf is a qualified Trainer Assessor who is passionate about mental health. She has a Diploma of Community Services and experience providing telephone crisis support. She has delivered the National DV-alert training program, Crisis Supporter Workplace Training Pathway and various other training in communication skills, mental health and suicide prevention.
Need some help? Visit our help section to get answers to your questions.
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All the great benefits of membership extend to the named individual
Benefits extended to unlimited sibling accounts
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Account administrator to manage team
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Track sibling PD history