About Rachael

With over two decades of expertise in training and assessment, course development as well as auditing, Rachael brings a dynamic approach to learning, ensuring engaging and enjoyable courses. 

Specialising in customer service, business leadership, management, and hospitality, Rachael’s focus is on imparting practical skills and fostering a passion for continuous improvement. With a track record of empowering individuals to excel in their respective fields, Rachael thrives on creating interactive learning environments that leave a lasting impact!

Rachael has a demonstrated commitment to life-long learning and currently holds the following qualifications:

• Masters in Adult and vocational education and Training
• Bachelor Degree in Adult education, Training systems ( Human Resource management)
• Diploma in Business
• Diploma in Leadership and Management
• Diploma in Quality Auditing systems
• Diploma in Hospitality and Events management.

About Jason

Jason has close to 20 years of training and assessment experience gained initially in corporate environments before moving into the nationally recognised training space. He has specialised in delivering training in areas such as sales, coaching, leadership and management, presentation skills, RTO compliance and has received international acclaim for his work in Learning and Development.

Jason was the winner of the Platinum Award for “Best Young Learning Leader” at the 2011 LearnX Asia-Pacific Awards and was named a young trainer to watch by US Training Magazine. In addition to his dynamic face-to-face facilitation, Jason has built skills in developing effective online training programs and has been heavily involved in the customisation of training material to meet unique client needs.

Jason has successfully developed, implemented, and delivered complex training solutions to a range of clients with students based in countries such as Malaysia, Papua New Guinea, Timor-Leste, India, and the USA.

As a firm believer in lifelong learning, Jason has achieved a range of qualifications such as the TAE40116 Certificate IV in Training and Assessment, TAE50116 Diploma of Vocational Education and Training, TAE50216 Diploma of Training Design and Development, and the BSB80615 Graduate Diploma of Management (Learning). Jason is a two-time MRWED Trainer of the year and is one of only two Australian trainers to be certified in Bob Pike’s Train-the-Trainer Boot Camp, the world’s most well-respected trainer training program.

A strong advocate for the participant-centred approach to training, Jason has spoken on the topic of Creative Training Techniques at conferences all over Australia and at multiple events internationally.