Get ahead in all things VET. Become a member today.
Sign up or sign in

Back to events

2017 RTO Administrators Mentoring Program

22 May, 21 August & 20 November 2017

In 2017, Velg Training will again run the largest VET Mentoring Program in Australia. Velg Training is uniquely placed to provide such a program to educate, inspire and empower the VET community.

Ongoing professional development is vital to maintain an individual's skill, knowledge and expertise relevant to the VET sector. These Mentoring Programs will allow knowledge to be communicated and built upon over the 2017 calendar year to enhance your organisation's continuous improvement processes whilst maintaining your individual currency requirements.

All sessions in the Mentoring Program will include a pre-recorded webinar and a live webinar. The purpose of structuring the program this way is to ensure that participants get the most out of the program. Having pre-recorded content for participants will allow you to watch the content in your own time over a week. We know that many people in a Registered Training Organisation (RTO) are time poor and we believe that having flexibility is important to you. Additionally a live Q&A session will utilise our expert presenters and will give the opportunity for participants to come prepared to the webinar. Velg Training has run a comprehensive and successful webinar program for four years and our experience has led us to making these structural decisions.

What will be covered within webinar series

Administering a Registered Training Organisation (RTO) requires specialised knowledge of the Vocational Education and Training (VET) sector. As a new RTO Administrator you will be faced with a range of acronyms, VET terminology and complex systems. Velg Training has developed a mentoring program to assist RTO Administrators in the process of understanding their role within the organisation and the systems within the VET sector. Keep on track throughout the year with a one-hour pre-recorded webinar on what you need to consider and plan for over the coming months, followed by a live one hour Q&A webinar where you can ask questions and hear what questions other RTO Administrators may have. We are here to help you understand the sector, tasks and processes for administration and assist you in keeping up to date with all things VET.

NB. Note that while not a direct repeat of the 2016 program, many aspects will be the same, as this is based on the tasks to be undertaken throughout the year.

Key topics covered within pre-recorded webinar series

Session 1:

  • Key organisations
  • Frameworks and guidelines
  • VET terminology
  • Significant items from Standards for RTOs (2015) for administrators
  • Unique Student Identifier (USI) scheme
  • Common RTO Administrator responsibilities
  • Information to provide prior to enrolment
  • Key VET sector updates

Session 2:

  • Scope of registration and training packages
  • Navigation & maintaining information through
  • Interactions with the VET Regulator
  • AVETMISS terminology & enrolment data
  • Data entry
  • Document management including version control
  • Quality indicator data collection & reporting
  • Complaints & appeals
  • Key VET sector updates

Session 3:

  • Human resource documentation & management
  • Collection of student fees
  • Transition to new training packages
  • Checking marketing material (including third party arrangements)
  • Useful websites (including apprenticeship information)
  • Key VET sector updates

Session 4:

  • Total VET activity data reporting requirements
  • Data checking
  • Certification processes
  • Use of logos
  • Retention of data
  • Funding arrangements
  • Preparation for 2017
  • Key VET sector updates

NB. Can't make the session?
We send out all electronic resources to registrants within 48 hours of the session close. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging on to the online training session.

This event is a pre-approved professional development opportunity offering 25 Right Way Professional Development Points.

Who should attend

  • RTO Administration Staff

What to expect

Presented by Lauren Hollows, from Ashley Services Group you will be provided with the following resources after each session:

  • PDF copy of the PowerPoint
  • Recording of the webinar (two week access)
  • PDF copy of the Chat Q&A transcript
  • Additional electronic resources


Lauren Hollows

Private Individual

Lauren Hollows is the Founder and Managing Director of Understand TAE, a RTO support service which offers systematic solutions for managing and supporting Trainer PD through the VET Practitioner Assessment and UTAE Trainer Development System TM. With ten years’ experience running RTOs as a CEO, Quality Manager and various other positions, Lauren is a passionate advocator of the VET sector and specialises in staff development, systems and RTO management.

Also speaking at:

2018 National VET Conference

Opportunities to interact

  • Use a microphone to speak with trainer/attendees
  • Raise your 'virtual hand' to engage in discussion
  • Share your thoughts via online chat window
  • Answer online polls that provide instant group feedback

NB. If you would like to send chat questions to the presenter before the session, please email


Location Date Venue

Contact us

Need some help? Visit our help section to get answers to your questions.

start livechat