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NVC Master Class: The Balancing Act: Meeting compliance and people needs

12 September 2018
Adelaide Convention Centre, Hall E

2018NVC Master Class

Developing a compliant training system requires a strong focus on completing tasks. Develop the TAS, plan delivery, review resources, create benchmarks, map assessments, and so on. But who carries out these tasks? – you and I do. So how do we develop a business that balances the focus on task management and people management and produces a compliant and quality outcome? That’s the question that this workshop addresses.

This workshop uncovers the tasks associated with compliance and the opportunities to use people effectively to create a quality learning environment whilst focussing on completing these tasks.

The session progresses on to explore the issues that emerge when an out-of-balance situation occurs. The skills to work in task and people domains are explored and the simplicity involved in shifting the balance to create high productivity and high morale is explained in practical terms.

 Key topics covered in the Master Class

  • Working efficiently and effectively to meet clients’ training and assessment needs.
  • Task and People skill requirements and how we can measure them
  • Exploring the development of relevant skills that enhance productivity and morale
  • Implementing the skills in a way that reinforces and motivates people to behave in a quality and compliant manner
  • Maintaining a quality training culture that we develop through this process

Who should attend

  • RTO/Compliance Manager
  • Trainer/Assessor
  • Head of Faculty/Department/Area Manager
  • Consultant

What to expect

  • Arrival tea and coffee, morning tea
  • PowerPoint presentation
  • Additional electronic resources
  • Electronic Statement of Attendance


John Price


John Price has been an educator and trainer for over 40 years and in that time has worked as a Head of Department at TAFE, mentor, facilitator of national workshops covering delivery and assessment, risk management, auditing, leadership and interpersonal skill development.

John has been a keynote speaker at conventions and conferences, and maintained a grass roots level approach to dealing with people at all levels of the organisation.

He has also assisted over 300 organisations in Australia to achieve quality certification to the range of National Training Standards including: Standards for NVR Registered Training Organisations (versions 2012 and 2015); Australian Quality Training Framework standards (AQTF from 2001 – 2010) Australian and International ISO9001 standards (AS/NZS and ISO from 1987 – 2008) and worked with these organisations in establishing continuous improvement systems and strategies.


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