NVC Master Class: The Balancing Act: Meeting compliance and people needs

2018NVC Master Class

Developing a compliant training system requires a strong focus on completing tasks. Develop the TAS, plan delivery, review resources, create benchmarks, map assessments, and so on. But who carries out these tasks? – you and I do. So how do we develop a business that balances the focus on task management and people management and produces a compliant and quality outcome? That’s the question that this workshop addresses.

This workshop uncovers the tasks associated with compliance and the opportunities to use people effectively to create a quality learning environment whilst focussing on completing these tasks.

The session progresses on to explore the issues that emerge when an out-of-balance situation occurs. The skills to work in task and people domains are explored and the simplicity involved in shifting the balance to create high productivity and high morale is explained in practical terms.

 Key topics covered in the Master Class

• Working efficiently and effectively to meet clients’ training and assessment needs.
• Task and People skill requirements and how we can measure them
• Exploring the development of relevant skills that enhance productivity and morale
• Implementing the skills in a way that reinforces and motivates people to behave in a quality and compliant manner
• Maintaining a quality training culture that we develop through this process

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