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Are Your Admin Processes Audit Ready?

16 November

The success of a compliance audit relies heavily on the recordkeeping and administration practices of a Registered Training Organisation (RTO), it’s all about the evidence. How do RTO Administrators know what to keep, where to keep it, what to update and what to have ready in the event of an audit? As custodians of the RTO’s information it is essential that RTO Administrators understand the audit process, their role in the process and develop confidence to be able to maintain and manage required evidence. This confidence is what you will gain during this workshop, which is part of a trilogy of workshops designed specifically for RTO Administrators.

This workshop complements beautifully, the Become the Ultimate RTO Administrator workshop, however, attendance at that workshop is not a pre-requisite for this event.

Key topics covered in the Workshop

  • ASQA’s current approach to audits including what will be audited
  • The role of the RTO Administrator in an audit
  • Evidence needed at audit
  • Key policies and procedures
  • Continuous improvement planning and evidence
  • How to make sure the RTO is audit ready at any time

Who should attend

  • RTO/Compliance Manager
  • Administrator
  • Operational Managers – responsible for administration

What to expect

  • Arrival tea and coffee, morning tea, lunch and afternoon tea
  • PowerPoint presentation and Workbook
  • Additional electronic resources
  • Electronic Statement of Attendance


Angela McGregor

RTO/Compliance Manager

Angela McGregor is the owner and principal consultant of RTO Consulting who has been offering consulting services throughout Australia. RTO Consulting was also established to provide guidance, coaching and assistance to businesses wanting to become a RTO, existing RTOs and businesses wanting to develop nationally accredited courses.

Angela has successfully set up her own RTO in January 2003, which she successfully sold in July of 2012.

As a practitioner dedicated to sharing knowledge, Angela has consulted through many forums pertaining to compliance issues and improvement strategies for training and assessment services. Angela is known for her current industry, knowledge and success in developing accredited courses and track record in setting up RTOs and assisting RTOs with compliance against the VET Quality Framework.

Angela holds a number of qualifications including; Diploma of Quality Auditing, Diploma of VET Registration and Management, Diploma of Business, Diploma of Training and Assessment and Bachelor of Business majoring in Marketing.


Location Date Venue

Feedback from 29 People who attended

Are Your Admin Processes Audit Ready?

  • Content

    Quality of information provided

    How information was presented

    Expected content covered

  • Experience

    Value provided

    Level of interactivity

    Training facilities

  • Presenters

    Knowledge displayed

    Presentation skills

    Time management

Positive aspects of this training

"Angela the trainer was a wealth of knowledge and really made the day interesting. She delivered valuable knowledge in a highly interactive way which made more sense for us. Also, dietary requirements were also met which was fantastic."
C Marsh - Regional Training Services Qld Pty Ltd

"The training was brilliant and very informative, very well delivered and all questions were answered."
L Casson - Serco

"It allowed me to talk with other RTO managers and get the benefit of their experiences."
V Jukic - Woodridge State High School

"Great to take time out of business without distractions to focus on topic."
J Shaw - Designer Training

How the training could be improved

"I do like to hear how other participants deal with certain situations and so the only thing that I can suggest is to incorporate more opportunities to interact with the other participants. I do understand that it is then difficult to cover everything if there is too much time given to this."
M Crack - The University of Queensland (UQ-GVEC)

"It was extremely worthwhile and I don't know how to improve that."
V Jukic - Woodridge State High School

"Maybe introduce a checklist at the beginning to gage what level of knowledge people have, and another at the end to see how much they have learned over the day."
D O'Neil - Downs Group Training

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