Looking Under Rocks: Being prepared to action what you discover from stakeholder feedback

Stakeholder feedback from students, employers, industry and your own staff is an important part of your RTO's continuous improvement process. However, you need to be prepared to objectively analyse this feedback! Then be prepared to reward and recognise areas which are functioning well, as well as appropriately take action where areas of weakness are apparent. Join Allison Miller for this webinar to explore: The when, who and how of gathering stakeholder feedback The analysis and prioritisation of feedback received Useful strategies for providing feedback to your team Taking action on recommendations Incorporating a continuous improvement culture in your RTO

Key topics covered within the webinar

In this session we shall determine when, from who and how to gather stakeholder feedback:

• Analysing and prioritising stakeholder feedback
• Identifying strategies for effective feedback to your team and individuals
• Actioning recommendations with stakeholder support
• Designing and embedding a continuous improvement culture which helps grow your business

NB. Can't make the session?
We send out all electronic resources to registrants within 48 hours of the session closure. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging onto the online training session.

Date & Time

23 January 2019
10:00am - 11:00am (AEST: QLD)

Other timezones:
11:00am - 12:00pm (AEDT: NSW, ACT, VIC, TAS)
10:30am - 11:30am (ACDT: SA)
9:30am - 10:30am (ACST: NT)
8:00am - 9:00am (AWST: WA)

Presenters