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The Impact of Non-Compliant Practice

17 April 2019

Once non-compliance is identified, what do we do?

If you are in a state of awareness about non-compliant practice in your RTO (either through the results of self-assessment, or outcomes of an external audit) it is critical that the impacts of those non compliances are identified and remedial action/rectification is planned for and implemented.

This webinar will explore what the impacts of non-compliance are to your RTO’s business operations, staff and most importantly, your students.

ASQA’s Fact Sheet – Addressing non-compliances following an audit states that ‘providers are accountable for identifying and correcting non-compliant practices and behaviours, particularly those that have had a negative impact on learners.’

It describes the importance of the process of identifying the impact/s of the non-compliance and the carrying out of remedial action and that the action you implement should be ‘proportionate to the seriousness of the non-compliance’

But how do we determine the level of seriousness and the extent of the remedial action?

Join our highly regarded consultant Angela McGregor who has assisted hundreds of RTOs with rectifications/remedial action. In this webinar she will share her experiences and provide her insights on how to:

  • Identify and determine the impacts
  • Plan to carry out remedial action
  • Prioritising remedial action
  • Gain/submit appropriate evidence of remedial action undertaken
Angela will offer examples of the types of serious non-compliances and the kinds of proportionate remedial action that would be taken.

Attendees of this webinar will be provided with a useful template/evidence tool to assist.

Key topics covered within the webinar

  • Identifying the impacts of non-compliance
  • Considerations that may inform remedial action
  • Planning and recording ‘proportionate’ remedial action
  • Keeping evidence of action undertaken
  • The importance of monitoring operations

NB. Can't make the session?
We send out all electronic resources to registrants within 48 hours of the session closure. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging onto the online training session.

Date & Time

17 April 2019
11:00am - 12:00pm (AEST: QLD)

Other timezones:
11:00am - 12:00pm (AEDT: NSW, ACT, VIC, TAS)
10:30am - 11:30am (ACDT: SA)
10:30am - 11:30am (ACST: NT)
9:00am - 10:00am (AWST: WA)

Who should attend

  • CEO/Owners
  • RTO/Compliance Managers
  • Trainer and Assessors
  • Heads of Faculty/Department/Area Managers

What to expect

Presented by Angela McGregor, you will be provided with the following resources after the event:

  • PowerPoint
  • Recording of the webinar (three months access)
  • Additional electronic resources
  • Electronic Statement of Attendance


Angela McGregor

RTO/Compliance Manager

Angela McGregor is the owner and principal consultant of RTO Consulting who has been offering consulting services throughout Australia. RTO Consulting was also established to provide guidance, coaching and assistance to businesses wanting to become a RTO, existing RTOs and businesses wanting to develop nationally accredited courses.

Angela has successfully set up her own RTO in January 2003, which she successfully sold in July of 2012.

As a practitioner dedicated to sharing knowledge, Angela has consulted through many forums pertaining to compliance issues and improvement strategies for training and assessment services. Angela is known for her current industry, knowledge and success in developing accredited courses and track record in setting up RTOs and assisting RTOs with compliance against the VET Quality Framework.

Angela holds a number of qualifications including; Diploma of Quality Auditing, Diploma of VET Registration and Management, Diploma of Business, Diploma of Training and Assessment and Bachelor of Business majoring in Marketing.

Also speaking at:

Why WAS my TAS compliant but now it's not?

Opportunities to interact

  • Use a microphone to speak with trainer/attendees
  • Raise your 'virtual hand' to engage in discussion
  • Share your thoughts via online chat window
  • Answer online polls that provide instant group feedback

NB. If you would like to send chat questions to the presenter, Angela McGregor, before the session, please email

Contact us

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