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The Human Factors Undermining Assessment Quality

The Human Factors Undermining Assessment Quality

This webinar forms part of our 3-part series: Top Issues Contributing to Assessment Non-Compliance. Want to explore the full series? Click here

Webinar overview

In this first session, we explore the human factors that contribute to poor quality assessment decisions and non-compliant assessment practices.

We’ll unpack how assessor credentials, judgement, and inconsistent decision-making can undermine confidence in assessment outcomes, even when tools and systems appear compliant. We’ll also delve into why supervision arrangements and authenticity protocols are pre-requisites for trustworthy competency decisions.

Key Topics Covered

  • What makes an assessment judgement valid and defensible
  • Inconsistent and/or unreliable decision-making that impacts competency judgements
  • Key factors to effectively collect and integrate workplace evidence
  • The role assessor capability, supervision, and ongoing development plays in supporting quality outcomes

Please note* To protect the integrity of the session, the use of AI notetakers or any third-party recording tools is not permitted. Click here if you would like to find out more.

NB. Can't make the session?
We send out all electronic resources including the recording to registrants within 48 hours of the session closure. All Velg Training Webinars are scheduled in AEST (QLD time) - please check your timezone before logging onto the online training session.

Date & Time

Wednesday 2nd September 2026
11:00am - 12:30pm (AEST: QLD)

Other timezones:
11:00am - 12:30pm (AEST: NSW, ACT, VIC, TAS)
10:30am - 12:00pm (ACST: SA)
10:30am - 12:00pm (ACST: NT)
9:00am - 10:30am (AWST: WA)

Who should attend

Anyone looking to better understand common Assessment Non-Compliances identified by ASQA:

  • RTO Managers
  • Training Managers
  • Compliance Managers
  • Trainers/Assessors
  • L&D Managers
  • Resource Developers
  • Validators

What to expect

Post-event, you will be provided with the following resources:

  • Recording of the webinar (45 days access)

  • PowerPoint
  • Additional electronic resources
  • Electronic Statement of Attendance

Presenters

No Presenters

Opportunities to interact

  • Raise your 'virtual hand' to engage in discussion
  • Share your thoughts via online chat window
  • Answer online polls that provide instant group feedback

NB. If you would like to send chat questions to the presenter before the session, please email [email protected].

Contact us

Need some help? Visit our help section to get answers to your questions.

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