Webinar Recording: Self-Assuring in Practice – Easy Peasey!

Topic overview:

The one-hour webinar provided ‘hands-on’ examples of how a Registered Training Organisation (RTO) could enhance its existing practices and/or introduce new practices to enable a self-assuring RTO, resulting in a stronger student experience.

Self-assuring your RTO was emphasized as not being a time-consuming ‘add-on’. With the right strategies in place, self-assuring practices could quickly offer a deeper insight into the students' and stakeholders' needs and ensure the RTO stayed ‘ahead of the pack’.

Self-assurance covered many facets of an RTO’s business model including how it received and used:

• Feedback in all its forms and from a range of stakeholders including students, staff, and industry
• Validation of assessments, and
• Audits.

The presenter shared practical examples and templates of self-assurance activities which could easily be embedded into the RTO’s day-to-day operation.

The webinar was applicable to RTO Managers and Compliance team members. It was the second in a series of three webinars which aimed to scaffold the RTO’s self-assurance activities, so that they created value and enabled the RTO’s ‘ring of self-assurance confidence’ to hum along effortlessly.

What was covered in the session:

• Overview of ASQA’s self-assurance model, its principles and drivers, which enable a learning and value-adding institution
• Self-assuring practices: examples of all forms of feedback, validation activities and operational ‘checks and balances’ applicable within an RTO setting
• Creating value for all clients and stakeholders through self-assuring analysis  

Webinar content targeted towards:

• CEO/Owners
• RTO/Compliance Managers
• Compliance Personnel
• Heads of Faculty/Department/Area Managers
• Consultants
• Administrators

Webinar duration: 60 minutes

Bio of presenters:

Maria Langwell has worked within the vocational education and training (VET) sector for over 30 years, commencing within TAFE NSW. Within this organisation, Maria held several positions, from Head of the Labour Market Programs Unit at Blacktown Institute of TAFE, through to her final role as General Manager, Strategic Planning and Policy for Western Sydney Institute. On her relocation to Melbourne, Maria worked within the Victorian public service, as the Manager of several priority VET and employment services and programs, such as the Youth Employment Scheme (Victoria’s flagship youth traineeship program), Community Based Employment (CBE) Program, and the Victorian industry training advisory bodies (ITaBs). Her last appointment in the public service was as the Manager, Funded Programs, where Maria was responsible for funding the VET private RTO sector through its user choice and other VET programs. Maria moved into service delivery within Victoria, where she worked at AMES, prior to heading up Spectrum Education and Training (SET), a small community based RTO based in Broadmeadows, Melbourne. Within this period and in recognition of the leadership and vision for servicing the most disadvantaged community members within this region, SET was awarded the 2010 Small Training Provider of the Year. Maria moved to the Australian Council of Private Education and Training (ACPET), where she held the positions of VIC Executive Manager, as well as the General Manager, Business Development. In her time at ACPET, Maria supported compliance and quality across ACPET’s membership base of over 1,000 members as well as the wider VET community, through her initiation of ACPET’s professional development program and health check services. Both services were well received and utilised, with over 8,000 VET professionals attending the PD sessions in 2013-14 alone. Since early 2015, Maria joined the Vocation Group as the Head of Quality Assurance and Education and led 4 out of the RTOs to a fully compliant status. In 2015, Maria embarked on her boutique RTO consultancy service, where she supports RTOs nationally to interpret and apply the range of regulatory and funding requirements.

Maria holds an Executive Master in Public Administration and Management (University of Melbourne), a Master in Education (Administration and Management) (University of Sydney) and a Diploma in Teaching (Sydney Teachers College).

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