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Training - Standards 1.1 and 1.2

Standards 1.1 and 1.2 relate to the focus area of training.

Third Party Arrangements

RTOs are responsible for all services delivered on their behalf, therefore should have written third-party or partnership agreements in place to monitor all parties’ compliance with the Standards.

Training Support - Standards 2.3 and 2.4

Standards 2.3 and 2.4 relate to the focus area of training support.

VET Quality Framework (VQF) - Australia wide

The VET Quality Framework (VQF) is a set of standards and conditions used by the Australian Skills Quality Authority (ASQA), the national VET regulator, to assess whether registered training organisations (RTOs) under its jurisdiction meet the requirements for registration. To obtain and retain registration, RTOs must comply with each of the elements and their associated components.

Recognition of prior learning and credit transfer - Standard 1.6 and 1.7

Standard 1.6 and 1.7 relates to the focus area of recognition of prior learning and credit transfer.

Managing Risk

RTOs need to ensure that any risks to VET students, staff and the organisation itself are identified and managed.

Complaints and Appeals

All RTOs should have a policy and procedures in place for how they will deal with feedback, complaints and appeals.

Standards at a Glance

Our member-only Standards at a Glance resource provides quick links to each component of the Standards.

Informing Learners

Prospective students must be given clear, accurate and timely information to make informed decisions about their training, and must be advised on whether the training product is suitable for their skills and abilities before they enrol.

Access to Support

RTOs are responsible for ensuring all students can access the learner support and wellbeing services they need to fully participate in and successfully complete their course.

Diverse Learners

Supporting diversity means moving beyond uniform approaches to create learning environments that are accessible, relevant, and empowering for all.

Quality Indicators

All RTOs need to report annually on their performance against Quality Indicators.

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