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International Students (V1.1)

There are specific requirements for education and training providers who wish to be registered to deliver to international students.

Continuous Improvement

RTOs should have a system for how they will pinpoint and action opportunities for continuous improvement of their operations.

Fees and Refunds

All RTOs must be explicit about their policies for collecting fees from students, and the conditions under which refunds may be issued.

Foundation Skills

Foundation Skills are a combination of communication and employability skills. Trainers may need specialist support services to assist students to develop Foundation Skills.

Sales and Marketing (SRTOs 2015)

RTOs must balance their sales and growth needs with specific requirements and allowable practices related to the marketing of their training products and services.

Assessment Systems

Strategies, practices, policies and procedures combine to make up an RTO’s assessment system.

Learner Support

RTOs need to identify any particular requirements a student may have, and then, where needs are identified, formulate strategies to make support available to the student.

Student Enrolment (V1.1)

Certain information is required from students when they enrol and are formally admitted to a course of study.

Assessment - Standards 1.3, 1.4 and 1.5

Standards 1.3, 1.4 and 1.5 relate to the focus area of assessment.

Validation (SRTOs 2015)

Assessment validation is a quality review process that should always be conducted against assessment tools prior to, during and after use.

Outcome Standards

The Outcome Standards set out the key elements of quality training and assessment, which organisations must demonstrate to be registered, and maintain registration, as a training provider.

Skill Sets and Microcredentials

Skill Sets are a single Unit of Competency or combinations of Units of Competency from an endorsed Training Package, which link to a licensing or regulatory requirement, or a defined industry need or job role. Micro-credentials are small, certification-style courses that focus on a particular area of study to hone proficiency over the shortest possible time.

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