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Safe and Inclusive Learning

An inclusive and safe learning environment supports learner engagement, removes barriers to participation, and promotes equity across the training journey.

Unique Student Identifier (USI)

Students undertaking nationally recognised training must have a USI in order to receive their qualification or Statement of Attainment, and RTOs must meet the requirements of the USI scheme.

Quality Area 4: Governance

Quality Area 4 comprises three focus areas and four Standards that detail the overarching expectations for the RTO’s governance.

Student Files

RTOs must collect and keep information on their students’ learning activities. Considerations include the creation, maintenance, storage and access requirements associated with those files.

Trainer and Assessor Requirements

Delivery of quality vocational training relies on having properly qualified educators with relevant experience. Specific requirements for trainers and assessors are mandated by the Standards.

Working Under Direction

The Standards use the term “direction” to describe the arrangement where a person is working under the responsibility of a qualified trainer or assessor. It applies when a person does not yet hold the required credentials to deliver training or make assessment judgements.

Government Organisations

Aside from regulators, researchers and approval and/or governing bodies, there are government organisations with responsibility to implement and uphold the quality delivery of vocational training.

Mapping

Assessment needs to be fit-for-purpose and consistent with the specific training product. Mapping is the process of checking and recording all necessary information is addressed.

Foundation Skills

Foundation Skills is the collective name given to langing, literacy, numeracy, digital (LLND) and employability skills. Trainers may need specialist support services to assist students to develop Foundation Skills.

Recognition of Prior Learning (RPL)

The aim of RPL is to formally recognise existing competencies without having to go through the complete training process.

Human Resources

Employees are an organisation’s biggest asset. Ways to responsibly and effectively manage human resources are critical for any business – including RTOs.

Diverse Learners

Supporting diversity means moving beyond uniform approaches to create learning environments that are accessible, relevant, and empowering for all.

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