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Victorian Registration & Qualifications Authority (VRQA)

The Victorian Registration and Qualifications Authority (VRQA) is the body responsible for regulating RTOs in Victoria.

Reasonable Adjustment

RTOs have an obligation to assist learners who may need some flexibility in training and assessment so that their individual needs can be met.

Third Party Arrangements

RTOs are responsible for all services delivered on their behalf, therefore should have written third-party or partnership agreements in place to monitor all parties’ compliance with the Standards.

Pre-Use Assessment Tool Review

Assessment tools must be reviewed prior to use to ensure assessment can be conducted in a way that is consistent with the principles of assessment and rules of evidence.

Section 1: Credentials for the delivery of training and assessment

Section 1 of the Credential Policy specifies credential requirements for individuals delivering training and assessment for all training products other than from the Training and Education (TAE) Training Package.

Student Files

RTOs must collect and keep information on their students’ learning activities. Considerations include the creation, maintenance, storage and access requirements associated with those files.

Unique Student Identifier (USI)

Students undertaking nationally recognised training must have a USI in order to receive their qualification or Statement of Attainment, and RTOs must meet the requirements of the USI scheme.

Quality Area 4: Governance

Quality Area 4 comprises three focus areas and four Standards that detail the overarching expectations for the RTO’s governance.

Safe and Inclusive Learning

An inclusive and safe learning environment supports learner engagement, removes barriers to participation, and promotes equity across the training journey.

Delivery of Training and Engaging Learners

Effective training engagement techniques are critical to ensure training is relevant to a range of diverse students, accommodating varied learning styles, to help them progress through their program.

Marketing

RTOs must balance their sales and growth needs with specific requirements and allowable practices related to the marketing of their training products and services.

Working Under Direction

The Standards use the term “direction” to describe the arrangement where a person is working under the responsibility of a qualified trainer or assessor. It applies when a person does not yet hold the required credentials to deliver training or make assessment judgements.

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