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Quality Area 1: Training and Assessment

Quality Area 1 comprises 4 focus areas and 8 standards that go to the quality of training and assessment delivered by RTOs.

Schedule 2 - Nationally Recognised Training Logo (NRT Logo) Conditions of Use Policy

Schedule 2 - Nationally Recognised Training Logo (NRT Logo) Conditions of Use Policy outline the strict conditions for the use of the NRT logo.

Section 1: Credentials for the delivery of training and assessment

Section 1 of the Credential Policy specifies credential requirements for individuals delivering training and assessment for all training products other than from the Training and Education (TAE) Training Package.

Third Party Arrangements

RTOs are responsible for all services delivered on their behalf, therefore should have written third-party or partnership agreements in place to monitor all parties’ compliance with the Standards.

Quality Indicators

All RTOs need to report annually on their performance against Quality Indicators.

Credential Policy

The Credential Policy outlines the credentials required for trainers and assessors undertaking particular training and assessment activities or roles. RTOs must comply with the Credential Policy (as referenced within the Standards) to ensure training is delivered by properly qualified and credentialed people.

Diverse Learners

Supporting diversity means moving beyond uniform approaches to create learning environments that are accessible, relevant, and empowering for all.

Assessment - Standards 1.3, 1.4 and 1.5

Standards 1.3, 1.4 and 1.5 relate to the focus area of assessment.

Human Resources

Employees are an organisation’s biggest asset. Ways to responsibly and effectively manage human resources are critical for any business – including RTOs.

Student Files

RTOs must collect and keep information on their students’ learning activities. Considerations include the creation, maintenance, storage and access requirements associated with those files.

Working Under Direction

The Standards use the term “direction” to describe the arrangement where a person is working under the responsibility of a qualified trainer or assessor. It applies when a person does not yet hold the required credentials to deliver training or make assessment judgements.

Governance

Good governance is crucial for all RTOs as it establishes systems, policies and practices that ensure accountability, transparency and integrity.

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