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Delivery of Training and Engaging Learners

Effective training engagement techniques are critical to ensure training is relevant to a range of diverse students, accommodating varied learning styles, to help them progress through their program.

Third Party Arrangements

RTOs are responsible for all services delivered on their behalf, therefore should have written third-party or partnership agreements in place to monitor all parties’ compliance with the Standards.

Compliance Chats

As a member you get access to our Monthly Compliance Chats service

Diverse Learners

Supporting diversity means moving beyond uniform approaches to create learning environments that are accessible, relevant, and empowering for all.

Credential Policy

The Credential Policy outlines the credentials required for trainers and assessors undertaking particular training and assessment activities or roles. RTOs must comply with the Credential Policy (as referenced within the Standards) to ensure training is delivered by properly qualified and credentialed people.

Quality Indicators

All RTOs need to report annually on their performance against Quality Indicators.

Risk management - Standard 4.3

Standard 4.3 relates to the focus area of risk management.

Access to Support

RTOs are responsible for ensuring all students can access the learner support and wellbeing services they need to fully participate in and successfully complete their course.

Wellbeing - Standard 2.6

Standard 2.6 relates to the focus area of wellbeing.

Recognition of Prior Learning (RPL)

The aim of RPL is to formally recognise existing competencies without having to go through the complete training process.

Division 1 - Information and Transparency

Division 1 of the Compliance Standards outline requirements for marketing/advertising and guarantees/inducements that an RTO must meet at all times.

Quality Area 4: Governance

Quality Area 4 comprises three focus areas and four Standards that detail the overarching expectations for the RTO’s governance.

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