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Training Support - Standards 2.3 and 2.4

Standards 2.3 and 2.4 relate to the focus area of training support.

Facilities, resources and equipment - Standard 1.8

Standard 1.8 relates to the focus area of facilities, resources and equipment.

Continuous Improvement - Standard 4.4

Standard 4.4 relates to the focus area of continuous improvement.

Division 1 - Information and Transparency

Division 1 of the Compliance Standards outline requirements for marketing/advertising and guarantees/inducements that an RTO must meet at all times.

Scope of Registration

Scope of registration (scope) refers to all of the accredited training products (Accredited Courses, Qualifications, Skill Sets and Units of Competency) an RTO is registered to deliver.

Units of Competency

A Unit of Competency is the smallest component of a Training Package that can be assessed and recognised. It gives a description of the skills and knowledge required to perform effectively to a specific standard in a particular workplace role or function.

Standards at a Glance

Our member-only Standards at a Glance resource provides quick links to each component of the Standards.

Feedback, complaints and appeals - Standards 2.7 and 2.8

Standards 2.7 and 2.8 relate to the focus area of feedback, complaints and appeals.

Education Services for Overseas Students Framework (ESOS)

The ESOS Framework performs a number of functions with respect to organisations offering courses to international students studying in Australia on a student visa.

Information - Standards 2.1 and 2.2

Standards 2.1 and 2.2 relate to the focus area of information.

eLearning

eLearning is quite simply, learning that uses technology to allow access to education. Most commonly, it refers to a course, program or degree delivered completely online.

Apprenticeships and Traineeships

Collectively known as ‘Australian Apprenticeships’, both apprenticeships and traineeships offer the opportunity and benefit of being trained and working towards a nationally recognised qualification, whilst working in industry and earning a wage.

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