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Learner Support Register Template

The intention of this document is to establish a basis for documenting those students that have been identified with support needs and to their plan status and location (if applicable).

VelgCast: Complaints and Appeals Defined

An overview of complaints and appeals definitions.

VelgCast: Appeals Management - Meeting Standard 2.8

An overview of what an effective appeals management system looks like in practice.

VelgCast: Learner Diversity

An overview of fostering a safe and inclusive learning environment that promotes and supports learner diversity.

Position Description: RTO Manager

This example template has been designed to provide RTOs with a starting point to develop their own Position Description/Duty Statement.

VelgCast: Four key models to support consistency in assessment

An overview of four key models commonly used to support consistency in assessment

TAC: Webinar - Becoming an RTO Information Session

Training Accreditation Council (TAC) webinar which provides entry level information on applying to become an RTO.

Review of support provided to Queensland Apprentices and Trainees, with a focus on female apprentices in male dominated occupations (2022)

This Review explored issues that have been raised with the Minister for Employment and Small Business and Minister for Training and Skills Development, complaints received by the Office of the Queensland Training Ombudsman, analysed apprenticeship and traineeship data, and considered feedback from a range of stakeholders and support service providers.

Quality Analysis of Outcome Standards in Quality Area 1 (Template)

Guidance to complete a critical analysis of RTO operations relevant to training and assessment. Use the results to pinpoint areas of required action.

DTWD RPL Assessment Tool Kit example template (Pre 2015)

A template RPL Assessment Tool Kit developed by Department of Training and Workforce Development (DTWD) Western Australia (Pre 2015).

Do You Want to Party? - Third party arrangements

Recorded on 11/06/2019, this webinar focused on the pre-planning and research you might consider before deciding on whether a third-party arrangement is right for you.

Webinar: Do You Want to Party? - Third party arrangements

Recorded on 11/06/2019, this webinar focused on the pre-planning and research you might consider before deciding on whether a third-party arrangement is right for you.

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