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(TAC) Fact Sheet: Continuous Improvement (2025)

This Fact Sheet provides guidance to RTOs on developing and maintaining continuous improvement processes consistent with Standard 4.4 of the revised Standards for Registered Training Organisations (RTOs).

TAC: Webinar - Managing RTO Complaints and Appeals

Training Accreditation Council (TAC) webinar provides guidance on how to successfully manage complaints through the implementation of an effective complaint handling system and appeals processes.

TAC: Webinar – Managing and Amending RTO Scope

Training Accreditation Council (TAC) webinar will provide guidance on the preparation and submission of that documentation, and where RTOs are frequently challenged by the process.

Basic Marketing Release Form – Individual example template

A basic example template of a release form for use of photographs by the RTO for marketing purposes (individual)

Webinar Recording: TAE PD Week - Enhancing Learning in the Workplace 2

Recorded on 4/12/2020 and forming part of the TAE PD Week, this webinar examined how to create the balance when planning, organising and facilitating learning for individuals in a workplace, and showed how using real work activities as the basis for learning can create more authentic outcomes.

Webinar Recording: Developing Quality Clustered Assessment

Recorded on 11/11/2020 this extremely popular webinar had been designed to address your feedback. David Garner explored the benefits (and risks) of clustering assessment.

Staff Matrix example 2 template

An example template that can be used to record overall, which trainers and assessors are delivering and assessing each unit from a qualification

Competency and currency Summary Matrix example template

An example template that can be used to record an overview of the competency and currency of each staff member delivering a qualification.

Application for Withdrawal Form template

A template example of a way to record a student withdrawal from a qualification

Monitoring Schedule for Third Party Arrangements example template

An example template that can be used to record the monitoring arrangements in place with a third party

Simple RTO Risk Register example template

A simple template example to use to record risk assessment

Choosing a Consultant example template

An example template to assist in selecting a consultant that aligns with an RTO's specific consultancy needs

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