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Records Management and Data Retention

Records management and data retention are important activities in an RTO, ensuring that records are created, stored securely and preserved for as long as they are needed.

Quality Area 1: Training and Assessment

Quality Area 1 comprises 4 focus areas and 8 standards that go to the quality of training and assessment delivered by RTOs.

Section 2: Credentials for the delivery of training products from the TAE Training Package

Section 2 of the Credential Policy specifies credential requirements for individuals delivering training and assessment for training products from the TAE Training Package.

Section 1: Credentials for the delivery of training and assessment

Section 1 of the Credential Policy specifies credential requirements for individuals delivering training and assessment for all training products other than from the Training and Education (TAE) Training Package.

Compliance Chats

As a member you get access to our Monthly Compliance Chats service

Human Resources

Employees are an organisation’s biggest asset. Ways to responsibly and effectively manage human resources are critical for any business – including RTOs.

Validation

Validation is the review of the assessment system to ensure that assessment tools are consistent with the training product and the requirements of the Standards; and assessments and assessment judgements are producing consistent outcomes.

Section 3: Credentials for Validation of Assessment

Section 3 of the Credential Policy specifies credential requirements for individuals conducting validation of assessment.

Student Enrolment

Certain information is required from students when they enrol and are formally admitted to a course of study.

VelgCasts

VelgCasts are short videos specifically designed to professionally develop those new to the sector, or those who are looking for a brief refresher. A VelgCast is just like a PodCast, a digital audio file made available FREE to members, to watch via Vimeo. With over 80 VelgCasts available on a range of topics and standards, these are found inside the members' only Knowledge Hub - under the related topic.

Member Administrator Toolbox

This is a quick link to the Administrators Toolkit for Corporate and Corporate Plus members

Feedback, complaints and appeals - Standards 2.7 and 2.8

Standards 2.7 and 2.8 relate to the focus area of feedback, complaints and appeals.

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