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Informing Learners

Information for prospective learners must be clear, current and factual. Timing and methods of delivering this information should also be considered.

Records Management

Records management is an important activity in an RTO as it ensures that records are created, stored securely and preserved for as long as they are needed.

Assessment Tools

An ‘assessment tool’ is defined as both “the instrument(s) and procedures used to gather and interpret evidence of competence”.

Assessment Systems

Strategies, practices, policies and procedures combine to make up an RTO’s assessment system.

Accredited Courses

Accredited courses supplement the national training package framework by delivering unique training outcomes in industry required skills that are not covered by relevant Training Packages or endorsed Units of Competency.

Quality Area 1: Training and Assessment

Quality Area 1 comprises four focus areas and eight standards that go to the quality of training and assessment delivered by RTOs.

Quality Indicators

All RTOs need to report annually on their performance against Quality Indicators.

VET Student Loans

VET Student Loans is the loan system under which eligible students can access selected higher level Vocational Education and Training (VET) qualifications.

Data Management

Data Management includes an RTO's obligation to submit information including AVETMISS data and Quality Indicator data.

Skill Sets and Microcredentials

Skill Sets are a single Unit of Competency or combinations of Units of Competency from an endorsed Training Package, which link to a licensing or regulatory requirement, or a defined industry need or job role. Micro-credentials are small, certification-style courses that focus on a particular area of study to hone proficiency over the shortest possible time.

AVETMISS

The Australian Vocational Education and Training Management Information Statistical Standard (AVETMISS) outlines the format required for the submission of descriptive data about students and their study activities.

Feedback, complaints and appeals - Standards 2.7 and 2.8

Standards 2.7 and 2.8 relate to the focus area of feedback, complaints and appeals.

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