Get ahead in all things VET. Become a member today.
Sign up or sign in

Velg Training Refund Suite

Velg Training


This product provides an easy to use suite of Refund resources to assist in streamlining the refund process.

The purpose of the Refund suite is to provide a stream lined approach to meeting the requirements of Clause 5.3c of the Standards for RTOs 2015.    

To assist with the refund process, Velg Training has developed a Refund Policy and Procedures, a Refund Request Form and a Refund Log in the Refund Suite of documents.

The Refund Policy and Procedure and Refund Request Form are Microsoft Word documents, which can be contextualised to meet individual RTO requirements.  The Refund Register is a Microsoft Excel template to record refund decisions.  

Note: The templates are tools that can be easily edited, allowing for ease of use.


This resource is available for purchase

Non-member: 55.00 incl. GST
Member: 33.00 incl. GST

Add to Cart

Contact us

Need some help? Visit our help section to get answers to your questions.

start livechat