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VelgCast: Effective Complaints and Appeals system

An overview of the key features of an effective complaints and appeals system

TAC: Webinar - RTO Governance - Driving Quality Through Good Business Practice

Training Accreditation Council (TAC) webinar is appropriate for staff at executive level and staff involved with maintaining and ensuring quality systems related to the business practices of an RTO and its compliance with requirements of the Standards for Registered Training Organisations (RTOs) 2015.

Work plan development process consultation paper (2023)

Engagement is central to the way we deliver our vision and legislated functions, this includes the approach used for developing our annual work plan. We want to hear from you on how we develop our annual work plan.

Recruitment Checklist example template

A template example of a checklist that can be used to record and monitor the recruitment process

Australian Disability Clearinghouse on Education and Training (ADCET) (site link)

ADCET’s mission is to contribute to the improvement of the educational experiences and to the successful outcomes for students with disability in post-secondary education. Explore this website for resources, webinars, podcasts and learning materials.

QCAA RTO Registration Information

Information provided by QCAA on RTO Registration

NCVER: Improving participation and success in VET for disadvantaged learners (2018)

A survey of registered training organisations and case studies found that the most successful strategies were focused around supporting disadvantaged learners needs to be an institutional-wide commitment, building strong relationships with employers and other service agencies within the community and customising the support to the individual.

Core Skills for Work Developmental Framework – A guide for Employers 2013

Australian Government publication providing an overview of the CSfW for employers relating to application and benefits

ASQA - Video - Assessing Under Simulation - SISFFIT003 Instruct Fitness Programs

This video has been developed by the national VET regulator to support providers in deciding how to best structure practical assessment under simulation.

VelgCast: Developing Structured Activity Tools - 4 Work Based Projects

This is the final part of a four-part VelgCast series on developing structured activity tools. This VelgCast focuses specifically on the activity known as 'Work Based Projects'.

TEQSA: Student wellbeing

These resources provide the latest information on ensuring student wellbeing in higher education and how the Australian Government is addressing this issue.

Continuous Improvement Register template

A handy template to help record continuous improvement actions taken/to be taken

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