How can we help you?

Membership

• Accessing the Knowledge Hub
• Corporate and corporate plus accounts
• Further Assistance
• General
• Managing my Velg Training profile
• Past invoices and resource purchases
• Professional Development (PD) records and free PD for members
• Transfers, name changes and upgrades

Further Assistance

Q: How can I contact the membership team for more help?
A: Please contact our membership team via: 

• Email -  members@velgtraining.com 
• Phone - 07 3866 0888 and select option ‘4’ from the menu
• VelgyChat on our website – using the LiveChat prompter at www.velgtraining.com

Q:  I have a compliance question, who can I talk to?
A: Velg Training members can access advice and assistance from our consulting team. Advice is limited to brief, general VET enquiries no longer than 15 minutes in length.  More in-depth questions or specific review of RTO Documents or processes may require a formal consulting quote to be raised.  Please send your enquiries by email to consulting@velgtraining.com allowing 2 business days for a response to ensure your query is being directed to the best person and so our team can include in their answer any relevant links or further information.