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Need Help Meeting Privacy Obligations? Get Transparent!

Need Help Meeting Privacy Obligations? Get Transparent! image

TRANSPARENT is a quarterly newsletter providing information to help meet privacy obligations under the Student Identifiers Act 2014 (SI Act) and the Privacy Act 1988 (Privacy Act).

Published by the Unique Student Identifier (USI) Office and written in collaboration with the Office of the Australian Information Commissioner (OAIC), the regulator of the Privacy Act, TRANSPARENT focuses on why it is important for organisations to have a plan for responding to data breaches and to notify the OAIC when required.

The education sector was one of the top five sectors to notify data breaches to the OAIC during the October to December 2018 quarter.

The three most common causes of the data breaches were:

  • human error (such as sending personal information to the wrong recipient, loss of paperwork or data storage device, or insecure disposal of personal information)
  • malicious or criminal attack (such as cyber incidents or deliberate actions by rogue employees)
  • system fault (such as IT system errors)

Each data breach response needs to be tailored to the circumstances of the incident. In general, a data breach response should follow four key steps: contain, assess, notify and review.

If your organisation is an Australian Privacy Principles (APP) entity and a data breach (or suspected data breach) occurs, you may be required to notify affected individuals and the OAIC under the Notifiable Data Breaches (NDB) scheme.

The NDB scheme only applies to data breaches that are likely to result in serious harm to one or more individuals, and in circumstances where your organisation has been unable to prevent the likely risk of serious harm with remedial action.

‘Serious harm’ is not defined in the Privacy Act. In the context of a data breach, serious harm to an individual may include serious physical, psychological, emotional, financial, or reputational harm.

To know more about what to do in a case of data breach, and to read the full version of Transparent, please see the USI website.

Date posted Jun 27, 2019

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