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Webinar: Quality Indicator Survey - A chore? Or something more?

Velg Training


Recorded on 14/08/2018, this webinar explored the mandatory requirement of submitting Quality Indicator data and looking at it through a lens of using this process to inform positive continuous improvement.

Topic overview

Providing an annual quality indicator report to the regulator is a mandated requirement that informs the collection of national data.  This webinar looked at turning this requirement into an effective and engaging process that informs the provision of training and assessment activities for your RTO and supports the continuous improvement of services and performance.

N.B Statements of Attendance or Certificates of Completion are not available with Velg Training products as we cannot verify attendance/viewing. However, this can still be recorded as valid professional development (PD) in your Trainer/Assessor Profile and verified by your supervisor, RTO Manager or CEO (depending on the policies and procedures adopted by your RTO).  

What was covered in the webinar

  • What the surveys tell us
  • Identifying the gaps between what they tell us and what we, as an RTO, need to know
  • Engaging learners in activities that include quality indicator survey questions
  • How to interpret the results of the survey questions
  • Using those results to inform continuous improvement practices

Webinar content targeted towards

  • RTO Owner/Manager
  • RTO Compliance Manager
  • Head of Faculty/Department
  • Administration Manager
  • Consultant

Webinar Duration: 60 minutes

Bio of Presenter

John Price has been an educator and trainer for over 40 years and in that time has worked as a Head of Department at TAFE, mentor, facilitator of national workshops covering delivery and assessment, risk management, auditing, leadership and interpersonal skill development.  He has also assisted over 300 organisations in Australia to achieve quality certification to the range of National Training Standards including: Standards for NVR Registered Training Organisations (versions 2012 and 2015); Australian Quality Training Framework standards (AQTF from 2001 – 2010) Australian and International ISO9001 standards (AS/NZS and ISO from 1987 – 2008) and worked with these organisations in establishing continuous improvement systems and strategies.

This resource is available for purchase

Non-member: 79.00 incl. GST
Member: 49.00 incl. GST

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